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Policies & Procedures: Membership

Member & Guest Policies

Code of Conduct and Anti-Harassment

Policy for Members and Guests

The purpose of the Code of Conduct is to encourage a pleasant, courteous and welcoming atmosphere at the Club, which will be conducive to competitive and respective play and an appropriate sharing of the Club’s facilities.

Members are required to:

  1. Maintain respect and courteous court decorum while engaged in casual or tournament play.

  2. Follow direction provided by an event organizer, Club Pro, Club Manager, court monitor or other supervising authority acting pursuant to the Club’s program as authorized by the Club Executive.

  3. Refrain from swearing, screaming or physically threatening or aggressive behaviour toward another player or players.

  4. Follow club rules in connection with signing up and retiring from the use of tennis courts.

  5. Exercise consideration for others in not monopolizing limited court time when others are waiting.

  6. Abide by Club rules in connection with appropriate attire, shoes, and membership identification.

  7. Respond politely and accurately when asked for proof of membership or concerning use of the Club’s property including balls, ball machine, etc.

  8. Abide by the Anti-Harassment policy.

Education and Process

A failure to follow either the letter or the spirit of Club Rules or Code may result in sanctions including but not limited to:

  • remedial education

  • suspension of playing privileges

  • expulsion from the Club

Any sanction imposed may be appealed by writing a letter in support of the appeal to the Club Executive Conduct Committee. The Conduct Committee’s decision in matters of discipline or policy is final.

Dundas Tennis Club Anti-Harassment Policy
Dundas Tennis Club (hereafter referred to as “DTC”) is committed to the prevention and eradication of harassment at the Club in all its forms. Harassment is against the law and will not be tolerated under any circumstances. DTC is committed to building and preserving a safe environment for its Club Members, Contracted Personnel, Volunteers and Guests of DTC. Towards this, DTC does not condone and will not tolerate acts of harassment and / or violence. The purpose of this policy is to prevent harassment at DTC, to communicate the rights and responsibilities to those involved in a harassment claim and to alleviate effects in the event harassment does occur.

Harassment is defined as any interaction(s) between individuals that can be characterized as unwelcome intimidation, bullying, violence or misconduct. DTC rejects and entirely disapproves of all harassment based on the grounds of race, sex, marital status, age, sexual orientation, gender history, religious beliefs, political convictions, disability, or medical conditions.

Such acts include:
• Inappropriate physical conduct
• Creating an intimidating or offensive environment
• Creating a degrading, humiliating or hostile environment
• Governing Laws & Regulations: Refer to the Canadian Human Rights Act & Canada Labour Code

Violence is defined as any interaction or acts of aggression or hostility between individuals that involve:
• causing physical injury to another person
• the utterance of threatening remarks
• creation of a reasonable fear of injury
• subjecting another individual to emotional distress
• damaging club or member property
• the possession of a firearm or other dangerous weapon while on Club premises
• harassing surveillance, such as stalking

Policy & Procedures
This policy prohibits physical or verbal threats, intimidation, or violence in the Club to minimize risk of injury, or harm resulting from violence to DTC Members, Contracted Personnel and guests of the Club.

The purpose of this policy is to communicate the rights and responsibilities of those involved in a harassment claim and to alleviate the effects if harassment does occur.

• The Board of Directors is responsible for receiving, mediating and investigating harassment complaints. This includes having a thorough knowledge of the procedure, the extent of limits of their decision-making and action-taking authority and how to support those involved.

• The Board will take immediate action to resolve any situation that involves harassment or violent behaviour. This includes, but is not limited to engaging local police for assistance.

• Incidents that constitute criminal acts will be referred to local police immediately.

• Any person making a claim of harassment will be expected to follow the stated procedure for filing a claim.

• All claims are to be directed to the DTC Board of Directors for review & assessment.

• Complainants are encouraged to file a complaint immediately after an alleged incident of harassment or violent act.

• The DTC Board will review the claim and do their due diligence in rendering a decision on how to proceed.

• The individuals involved in a harassment claim will be informed of the nature of the investigation to take place (if any), by the DTC President, based on the Board of Directors’ input.

• Disciplinary or corrective action may be taken up and include a formal warning, suspension of membership or the termination of any contractual obligations for any violations of this policy.

Policies & Procedures: Text
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